Shipping conditions
Shipping conditions
Here you will find the most important information about processing, shipping and delivery time – clear, transparent and without detours.
Here's how it works
-
Processing time
All orders are processed and prepared for shipment within 1-2 working days after payment is received.
Orders will not be processed on weekends or public holidays. -
Delivery time
The delivery time is 6–10 working days after the goods have been shipped .
-
Total shipping time
Processing and delivery together usually take 7–12 working days .
-
Shipment tracking
Once your package has been shipped, you will receive an email with the tracking information.
Note: In rare cases (e.g., high demand, holidays), slight delays may occur. We will communicate the status transparently.
Overview
Tip: When you write to us, please include your order number and the email address used for the purchase – that will ensure a quick response.